Shipping & Delivery

How pickup and delivery work, costs and timelines.

Here’s how getting your item home works. Template note: adapt timelines and costs to your own business before publishing.

Local pickup

Pickup is free. We’ll share the address and a time window in your chat once your order is confirmed.

Same-city delivery

Small and medium items are usually delivered within 1–2 days. The delivery fee depends on distance and is always confirmed before you pay.

Large furniture

Bulky pieces are delivered by our trusted partners, typically within 3–5 days. We’ll quote the cost upfront and coordinate the slot with you directly.

Questions about this policy? We’re happy to explain anything in plain words.

Ask us